Monthly Archives: August 2009

Review on Amazon.com

Judging this book by its title, “Wrench in the System: What’s Sabotaging Your Business Software and How You Can Release the Power to Innovate” you could be forgiven if you thought this would be just another business book. It’s not. What the author, Harold Hambrose, has captured is how the software industry has wandered offRead More »

Great review from: Rob Tannen

Harold Hambrose’s Wrench in the System is a highly readable and cogent perspective on the lack of effective design in business software, in the spirit of Alan Cooper’s The Inmates are Running the Asylum. Hambrose, founder of user interface consulting firm Electronic Ink, essentially lived through and helped lead the growth of user-centered design overRead More »

Excerpt from Chapter 8

Take a peek at an excerpt from Chapter 8, System Refresh:

Excerpt from Chapter 1

Take a peek at an excerpt from Chapter 1, It’s Just a Product!,  from Wrench in the System: Check back next week for an excerpt from Chapter 8, System Refresh.